Privacy

 1. Information We Collect

1.1 Information You Provide Directly

When you use PixPosh, you may provide the following information:

• Account Information: Name, email address, or other identifiers used to create or manage your account.
• Design Content: Images, text, and layout data you upload or create within the App for the purpose of placing print orders.
• Shipping Information: Recipient name, shipping address, phone number, and other delivery-related details required to fulfill print orders.
• Customer Support Communications: Information you provide when contacting support or submitting inquiries.

1.2 Payment InformationPixPosh does not collect or store your full payment card details.

• All payment transactions are processed securely by Stripe, a third-party payment processor.
• PixPosh may receive limited payment-related metadata (such as payment confirmation, transaction IDs, and payment status) but never receives full credit card numbers or sensitive financial credentials.

Stripe’s use of your information is governed by Stripe’s own Privacy Policy.1.3 Automatically Collected InformationWhen you use the App, certain information may be collected automatically, including:

• Device type, operating system, and app version
• IP address and approximate location (derived from IP)
• App usage data, such as interactions, feature usage, and crash logs

This data is used for app functionality, performance optimization, security, and analytics.2. How We Use Your InformationWe use collected information to:

• Provide, operate, and maintain the PixPosh App
• Enable image editing, design creation, and order placement
• Process payments and confirm transactions
• Generate shipping labels and fulfill print orders
• Communicate order updates and transactional notifications
• Provide customer support and respond to inquiries
• Improve app performance, usability, and reliability
• Comply with legal and regulatory obligations

3. Sharing of InformationWe do not sell your personal information. We share information only as necessary to operate the App.3.1 Third-Party Service ProvidersWe share limited data with trusted third-party providers, including:

• Stripe – for secure payment processing
• Shippo – for shipping rate calculation, label generation, and order fulfillment
• Cloud hosting and storage providers – for secure storage of images and application data
• Analytics and crash reporting tools – to monitor app performance and stability

Each provider is authorized to use your information only as necessary to provide services to PixPosh.3.2 Legal RequirementsWe may disclose information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders.4. Data RetentionWe retain personal information only for as long as necessary to:

• Fulfill print orders and provide services
• Maintain business and transaction records
• Comply with legal, accounting, and regulatory requirements

Design content and uploaded images may be deleted after order fulfillment or after a defined retention period, unless you choose to retain them in your account.5. Data SecurityPixPosh implements reasonable administrative, technical, and organizational safeguards to protect your information, including:

• Secure network communications
• Restricted access to sensitive data
• Use of reputable third-party processors (Stripe, Shippo) that maintain industry-standard security practices

Despite these measures, no method of transmission or storage is completely secure.6. Your Rights and ChoicesDepending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal information
• Request a copy of your stored data
• Request deletion of your account and associated data

Requests can be made by contacting us at the email address listed below.7. Children’s PrivacyPixPosh is not intended for use by children under the age of 13 (or under 16 where required by law). We do not knowingly collect personal information from children.8. Third-Party Links and ServicesThe App may link to or integrate with third-party services. PixPosh is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted within the App or on our website, and the “Last Updated” date will be revised accordingly.10. Contact UsIf you have questions or concerns about this Privacy Policy or our data practices, please contact: